
Senior Client Relationship Manager
3 days ago
About this role
We are seeking a Senior Client Services Manager to join our team. You will be the strategic partner and trusted advisor to our clients, managing key brand relationships and overseeing campaign execution.
Key Responsibilities- Manage senior client relationships across various industries
- Translate client objectives into actionable strategies for creative and media teams
- Oversee end-to-end campaign delivery: from briefing and creative development to production, execution, and reporting
- Collaborate with internal divisions to deliver integrated solutions
- Manage account performance, budgets, and financial tracking for assigned clients
- Identify opportunities for business growth, new campaign ideas, and cross-sell opportunities
- Mentor and guide junior account executives and managers on day-to-day servicing
- Ensure client satisfaction through clear communication, timely delivery, and proactive problem-solving
- 4–8 years of experience in account management / client servicing (agency side experience preferred)
- Strong understanding of integrated marketing workflows
- Proven ability to manage large accounts, multiple stakeholders, and complex campaign timelines
- Excellent communication and presentation skills—confident in C-suite discussions
- Commercial acumen with experience in managing budgets, forecasting, and account growth
- A solutions-first mindset with strong problem-solving and relationship-building skills
- Leadership skills—able to manage, motivate, and grow junior account teams
This is a challenging opportunity for someone who thrives in fast-paced environments and can build long-lasting relationships with clients. If you have what it takes, we'd love to hear from you.
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