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Senior Client Servicing Specialist

2 weeks ago

Anand, Gujarat, India beBeeRelationship Full time ₹ 6,00,000 - ₹ 12,00,000
Client Relationship Manager Role

This key position plays a vital role in fostering strong, long-lasting relationships with clients.

Key Responsibilities:
  • Serve as the primary point of contact between our organization and clients, ensuring seamless communication and coordination.
  • Understand client business objectives and develop targeted marketing strategies to effectively translate them into actionable plans.
  • Manage the entire client servicing process from campaign briefings to execution, reporting, and performance reviews.
  • Collaborate closely with internal teams (media, creative, strategy, and operations) to deliver high-quality campaigns on time and within budget.
  • Maintain and nurture existing client relationships while identifying opportunities for upselling and cross-selling.
  • Contribute to new business development through active participation in pitches, proposal creation, and presentations.
  • Ensure timely collection of payments and maintain account profitability.
  • Stay up-to-date with industry trends, competitor activities, and digital/advertising innovations to provide valuable insights and strategic recommendations.
Requirements:
  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • Minimum 2–5 years of experience in client servicing/account management with an advertising/creative/digital agency.
  • Hands-on experience in sales/business development is highly desirable.
  • Excellent communication, presentation, and negotiation skills are essential.
  • Able to manage multiple clients and projects simultaneously under tight deadlines.
  • Strong understanding of digital marketing, advertising campaigns, and media planning.
  • Exceptional relationship-building and problem-solving skills.