Client Relations Specialist

2 days ago

Anand, Gujarat, India beBeeClientRelations Full time ₹ 7,50,000 - ₹ 15,00,000

Our organization seeks a seasoned Client Relations Specialist to oversee the management of daily client interactions, internal team coordination, and campaign execution. The ideal candidate will have experience working in an advertising or digital marketing agency environment and be responsible for:

Key Responsibilities

  • Serve as the primary point of contact for assigned clients, ensuring timely communication and service delivery.
  • Understand client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).
  • Coordinate end-to-end campaign execution, ensuring timelines, quality standards, and client satisfaction are met.
  • Assist in developing presentations, proposals, and campaign reports for clients.
  • Monitor campaign performance, prepare status updates, and share insights with clients.
  • Build and maintain strong relationships with clients through consistent support and value addition.
  • Identify opportunities to upsell/cross-sell services.
  • Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.

Requirements

  • Must-have: Prior experience in an advertising or digital marketing agency (1–3 years preferred).
  • Strong communication, interpersonal, and presentation skills.
  • Ability to multitask and manage multiple projects simultaneously.
  • Basic understanding of branding, digital marketing, ATL/BTL campaigns.
  • Graduate/Postgraduate in Marketing, Mass Communication, Advertising, or related field.
  • Proficiency in MS Office (Excel, PowerPoint, Word).

Benefits and Opportunities

The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact on our organization's success.

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