Duty Manager

6 days ago


Khopoli, Maharashtra, India AccorHotel Full time
Duties and Responsibilities

The key role of the Duty Manager is to ensure the smooth functioning of the hotel, providing exceptional guest services and maintaining the highest standards of hospitality.

  • Manage the Front Desk and Reservations operations, ensuring seamless guest experiences.
  • Oversee the smooth functioning of the hotel, including room management, guest services, and amenities.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the Housekeeping and Maintenance teams to ensure the hotel is well-maintained and clean.
  • Manage the day-to-day operations of the hotel, including staff supervision and performance management.

Key Performance Indicators:

  • Guest satisfaction ratings
  • Room occupancy rates
  • Staff performance and retention
  • Hotel maintenance and cleanliness


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