Duty Operations Manager

4 weeks ago


Khopoli, Maharashtra, India Accor Full time
Job Description

Key Responsibilities:

People Management

  • Develop and maintain effective relationships with all departments of Accor to ensure seamless collaboration, productivity, and guest satisfaction.
  • Provide guidance and support to the team to enable them to deliver high-quality services.
  • Respond to customer inquiries in a timely and efficient manner to ensure customer satisfaction.
  • Motivate and develop staff to ensure smooth departmental functioning.
  • Ensure that the team is trained on all safety protocols.

Financial Management

  • Optimize resource utilization and educate the team on cost-effective practices.

Operational Management

  • Verify that temperature settings in cold stores, public areas, etc. are maintained as per specifications.
  • Check and ensure the functioning of fire detectors, fire fighting systems, transformers, electrical systems, etc.
  • Coordinate with other departments for regular equipment servicing and testing.
  • Ensure adherence to safety measures and maintenance of fire fighting equipment.
  • Ensure availability of first aid kits in their designated places.
  • Supervise the operation of air-conditioning plants, boilers, pumps, etc.
  • Ensure the desired water level is maintained in water storage tanks.
  • Ensure correct maintenance of equipment in conjunction with other user departments and stay updated on technological advancements in surveillance and safety equipment.


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