Product Growth Specialist

6 days ago

Indore, Madhya Pradesh, India beBeeProduct Full time ₹ 9,00,000 - ₹ 14,00,000

Unlock your potential as a Product Specialist

We are seeking an innovative and customer-centric individual to champion product adoption, engagement, and growth within our existing customer base.

Job Overview:

  • Develop deep expertise in product offerings, features, and use cases.
  • Analyze customer usage data to identify trends, gaps, and opportunities for increased adoption or upsell.
  • Collaborate with cross-functional teams to understand customer needs and pain points.
  • Proactively provide tailored recommendations for additional features, modules, or packages that add value to the customer workflow.
  • Create clear, benefit-driven communication materials to articulate the value of upgrades or expansions.
  • Conduct product walkthroughs, demos, or Q&A sessions to support upsell conversations.
  • Track and report the success of upsell campaigns, customer engagement efforts, and revenue impact.
  • BUILD STRONG RELATIONSHIPS WITH KEY CUSTOMER STAKEHOLDERS.

Required Skills & Qualifications:

  • Bachelor's or Master's degree in Business Analytics, Computer Science, or related field.
  • Minimum of 3+ years of experience as a Product Analyst or in a similar role, preferably in SaaS, ERP, or EdTech environments.
  • Deep understanding of product lifecycle, agile development methodologies, and feature prioritization frameworks.
  • Strong analytical and critical thinking skills to interpret product usage and customer behavior.
  • Excellent written and verbal communication skills.
  • Experience in SaaS, customer success, product marketing, or a similar role.
  • Ability to explain complex product features and benefits.
  • Self-starter with a growth mindset and customer-centric approach.
  • Advanced proficiency in Excel and at least one BI/Analytics tool (e.g., Power BI, Tableau, Looker, etc.).
  • Strong command of product analytics platforms such as Mixpanel, Amplitude, Google Analytics, or similar.
  • Excellent collaboration abilities across cross-functional teams.
  • Experience working in fast-paced environments with complex enterprise products.

Desirable Attributes:

  • Experience with education software, ERP systems, or large-scale enterprise solutions.
  • Familiarity with tools like JIRA, Confluence, Figma, and Hotjar.
  • Hands-on experience with A/B testing tools and experimentation techniques.

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