Fashion E-commerce Operations Manager
7 days ago
TORQADORN is a proudly made-in-India label that dresses stylish women in fashion-forward clothing. As we scale rapidly, we're seeking a skilled professional to power our digital growth.
Estimated Salary: ₹50,000/month
About the RoleWe are looking for an experienced E-commerce Executive who can manage day-to-day operations of our Shopify store. This includes product uploads, page creation/layout, website maintenance, on-page SEO, and recommending user experience updates.
The ideal candidate will have a minimum of 2 years of Shopify experience, preferably in fashion e-commerce. They should be familiar with basic HTML/CSS for minor site modifications and have knowledge of conversion rate optimization (CRO) best practices.
In addition, the successful candidate will have experience with email and WhatsApp marketing platforms, a strong understanding of brand voice, and the ability to maintain it across all content. Familiarity with e-commerce metrics and Google Analytics is also required.
Key Responsibilities:
- Manage day-to-day operations of our Shopify store, including product uploads, page creation/layout, website maintenance, on-page SEO, and recommending user experience updates.
- Implement and maintain product categorisation, collections, and site navigation to optimise the shopping experience
- Monitor and optimize customer journey touchpoints using heatmaps and session recordings
- Execute product launches and updates, ensuring accurate pricing, descriptions, and imagery across the platform
- Generate and analyse reports on sales performance, inventory levels, and customer behaviour
- Develop engaging email and WhatsApp campaigns to drive re-engagement and build brand loyalty.
Requirements:
- Minimum 2 years of Shopify experience, preferably in fashion e-commerce
- Experience with basic HTML/CSS for minor site modifications
- Knowledge of conversion rate optimization (CRO) best practices
- Experience with email and WhatsApp marketing platforms
- Understanding of brand voice and how to maintain it across all content
- Familiarity with e-commerce metrics and Google Analytics
- Strong English communication
- Ability to work independently and manage multiple priorities
- Proficiency in MS Excel for inventory and sales reporting
If you're a detail-oriented, tech-savvy, and passionate professional about fashion e-commerce, we want to hear from you.
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