Senior Client Development Manager

2 days ago


Rajkot, Gujarat, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Strategic Account Manager

A pivotal role exists for a skilled professional to excel in client strategy, marketplace operations, and account growth.

This position requires a unique blend of skills and expertise to support enterprise-level clients in achieving revenue and GMV goals.

Key Responsibilities:
  1. Client Relationship Management
  • Serve as the primary point of contact for clients, ensuring strategic alignment and client satisfaction.
  • Build and maintain strong relationships with clients, platform stakeholders, and internal cross-functional teams.
  • Lead regular strategy calls, executive touchpoints, and business reviews.
Marketplace Strategy & Execution
  • Define goals around GMV, profitability, and channel diversification with clients.
  • Develop data-backed marketplace strategies aligned with industry trends and client goals.
  • Monitor competitor performance and execute initiatives such as seasonal selling, global expansion, and fulfillment scoping.
Performance Optimization
  • Track and optimize KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
  • Identify and resolve technical listing, feed, or policy issues with engineering support.
  • Ensure product listings, keywords, and campaign structures follow best practices for each marketplace.
Data-Driven Insights & Reporting
  • Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency.
  • Use platform analytics to guide strategy on promotions, expansion, and budget recommendations.
  • Lead business reviews and roadmap presentations using performance insights.
Account Growth & Renewal Management
  • Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
  • Support revenue retention and renewal processes by demonstrating clear ROI.
  • Mitigate risks related to sales decline, compliance issues, or fulfillment disruptions.
Internal & Cross-Functional Collaboration
  • Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.
  • Partner with finance, sales, and renewals teams to drive revenue forecasts, RFP responses, and pipeline growth.
  • Ensure alignment across teams through playbooks, process documentation, and strategic alignment sessions.


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