
Client Service Manager
19 hours ago
We are seeking an experienced Account Manager who can seamlessly blend creative insight
with strategic management. The ideal candidate will not only manage client relationships but
also contribute creatively to campaigns, ensuring ideas are both innovative and executable.
You'll be the bridge between clients and our creative teams—translating visions into results
while driving excellence in execution.
Key Responsibilities
● Act as the primary point of contact for clients—building, nurturing, and maintaining long-
term relationships.
● Oversee end-to-end project delivery across campaigns, digital initiatives, and creative
assets.
● Collaborate with creative, design, and strategy teams to ensure campaigns meet both
brand and business objectives.
● Contribute to ideation sessions, bringing fresh creative perspectives that align with
client goals.
● Manage timelines, budgets, and resources effectively, ensuring projects are delivered on
time and within scope.
● Monitor performance metrics, prepare reports, and present insights to clients with
actionable recommendations.
● Identify opportunities to upsell and grow accounts through strategic planning and
innovative solutions.
● Lead and mentor junior team members, fostering a culture of creativity, accountability,
and excellence.
Requirements
● 6–7 years of proven experience in account management within advertising, creative, or
digital agencies.
● Strong creative orientation—ability to evaluate concepts, provide feedback, and think
beyond traditional formats.
● Solid managerial skills with experience leading teams and cross-functional
collaborations.
● Excellent communication, presentation, and interpersonal skills.
● Ability to handle multiple projects simultaneously in a fast-paced, deadline-driven
environment.
● Strong analytical mindset with comfort in reading data and shaping insights.
● Bachelor's/Master's degree in Marketing, Communications, Business, or related fields.
What We're Looking For
● A strategic thinker with a creative soul.
● Someone who thrives in client-facing roles and can handle senior-level conversations
with ease.
● A natural team leader who inspires collaboration.
● An individual who respects deadlines as much as ideas.
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