Collection Success Strategist

2 weeks ago

Chennai, Tamil Nadu, India beBeeCollections Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for handling collections for assigned areas and achieving collection targets on various parameters.

  • You will ensure that Non-Performing Assets (NPAs) are kept within assigned limits and make active efforts to minimize them.
  • Increasing fee income/revenue and developing initiatives to control and reduce vendor payouts will be key responsibilities.
  • You will conduct asset verifications and possessions as per SARFESI/Section 9 process through court receivers.
  • Tracking and controlling delinquency of the area (Bucket & DPD wise) and focusing on non-starters will also be part of your role.
  • Customer satisfaction will be ensured by resolving customer issues quickly within specified Time To Act (TAT).
  • You will build relationships with key clients to ensure timely collections and monitor defaulting customers by following up regularly with critical/complex customers to identify reasons for defaulting.
  • Representing the organization in front of legal/statutory bodies as required by the legal team and ensuring that the collection team adheres to legal guidelines provided by law in force will be essential duties.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Good analytical and problem-solving skills.
  • Familiarity with collection processes and procedures.
  • Ability to meet deadlines and manage multiple tasks.
Benefits

We offer a competitive salary package and opportunities for career growth and development.

Others

This is a challenging yet rewarding role that requires dedication and hard work. If you are passionate about collections and have the necessary skills and qualifications, we encourage you to apply.

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