Technical Support Specialist

5 days ago

Noida, Uttar Pradesh, India beBeeHelpdesk Full time ₹ 7,00,000 - ₹ 12,10,000

We are seeking a Helpdesk Associate - ITIL to join our team in Noida. As a Helpdesk Associate, you will provide L1 technical guidance in activities associated with identification, prioritization, and resolution of reported problems through Phone, Email, Chat.

Key Responsibilities
  • Provide technical guidance to customers and departments within the Client Infrastructure
  • Participate in a supportive role by acting as a liaison between customers and departments
  • Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office, COTS applications, etc.
About Us

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

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