Technical Support – Buildings

1 day ago

Noida, Uttar Pradesh, India SYSTRA Full time

It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System SYSTRA India s valuable presence in India roots back to 1957 where SYSTRA worked on the electrification of Indian Railways Our technical excellence holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency Understand better who we are by visiting www systra in Context This position is for the role of Technical Support - Buildings Digital Transformation for Telengana CPMS project Missions Main Duties Provide technical support for digital building systems such as Building Management Systems BMS IoT sensors energy monitoring platforms and digital twins Assist in the deployment configuration and maintenance of smart building technologies and software Troubleshoot hardware software and connectivity issues related to building automation and digital infrastructure Support integration of systems including HVAC lighting access control and energy management into centralized digital platforms Collaborate with engineers facility managers and IT teams to ensure seamless operation of digital tools Train end-users and facility staff on digital platforms and best practices Monitor system performance and escalate complex issues to vendors or internal specialists Maintain documentation of support procedures configurations and user guides Profile Skills Diploma or Bachelor s degree in Building Services Electrical Engineering IT or related field 4 years of experience in technical support preferably in smart buildings or infrastructure environments Familiarity with BMS SCADA IoT platforms and cloud-based building analytics tools Proficiency in troubleshooting Windows-based systems mobile apps and networked devices Strong communication analytical and problem-solving skills We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency As we are growing this is time to be a part of this challenging adventure It s not a job - it s a career

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