
Technical Support Engineering
3 weeks ago
With more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ensuring that we consistently exceed customers expectations in every interaction whether in-product digital or human-centered CE S is responsible for all up services across the company including consulting customer success and support across Microsoft s portfolio of solutions and products Join CE S and help us accelerate AI transformation for our customers and the world Within CE S the Customer Service Support CSS organization builds trust and confidence for every person and organization through delivering a seamless support experience In CSS we are powered by Microsoft s AI technology to help consumers businesses partners and more resolve their issues quickly and securely helping prevent future problems from occurring and achieving more from their Microsoft investment In the Customer Service Support CSS team we are looking for people with a passion for delivering customer success As a Senior Technical Support Engineer you will own troubleshoot and solve complex customer technical issues This opportunity will allow you to accelerate your career growth hone your problem-solving collaboration and research skills and deepen your technical proficiency This role is flexible in that you can work up to 50 from home Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Response and Resolution You own investigate and solve complex customer technical issues and act as an advisor to the customer collaborating within and across teams and leveraging troubleshooting tools and practices Readiness You lead in building communities with peer delivery roles and share your knowledge through readiness programs technical coaching and mentoring of others You deepen your technical and professional proficiency to enable you to resolve complex customer issues through training and readiness Product Process Improvement You engage with Microsoft Engineering Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements Qualifications Required Qualifications Bachelor s degree in Computer Science Information Technology IT or related field AND 3 years of technical support technical consulting experience or information technology experience o OR 5 years of technical support technical consulting experience or information technology experience o OR equivalent experience Language Qualification English Language fluent in reading writing and speaking Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the
-
Engineer NX support
7 hours ago
Noida, Uttar Pradesh, India Preside Engineering Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Engineer NX Support located in Noida and other location. The Engineer NX Support will be responsible for providing technical and customer support, troubleshooting issues, and ensuring smooth operations of the NX software on various operating systems....
-
Technical Support Engineer
6 days ago
Noida, Uttar Pradesh, India Rezo Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description:We are looking for a dynamic and technically proficient IT Support Engineer with hands-on experience in enterprise networking, firewall security (FortiGate), wireless infrastructure, access control systems, and Office 365 administration. This role is critical to ensuring secure, reliable, and scalable IT operations across the organization.Key...
-
Technical Support
3 weeks ago
Noida, Uttar Pradesh, India SYSTRA Full timeIt has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System SYSTRA India s valuable presence in India roots back to 1957 where SYSTRA worked on the electrification of Indian Railways Our technical excellence holistic approach and the tremendous talent provides a career that puts people...
-
Technical Support
3 weeks ago
Noida, Uttar Pradesh, India SYSTRA Full timeIt has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System SYSTRA India s valuable presence in India roots back to 1957 where SYSTRA worked on the electrification of Indian Railways Our technical excellence holistic approach and the tremendous talent provides a career that puts people...
-
Technical Support Consultant
6 days ago
Noida, Uttar Pradesh, India DIN Engineering Services (DIN) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNAME OF PROJECT: Support Service Desk for Adobes Digital Marketing/Media Enterprise clientsGENERAL DESCRIPTION OF PROJECT:• Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7• Triage issues coming from various all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel).• Prioritize customer...
-
Technical Support Engineering
3 weeks ago
Noida, Uttar Pradesh, India Microsoft Full timeWith more than 45 000 employees and partners worldwide the Customer Experience and Success CE S organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft s products and services ignited by our people and culture We drive cross-company alignment and execution ...
-
Technical Support Engineer
2 weeks ago
Noida, Uttar Pradesh, India Impetus Technologies Full timeJob DescriptionWe are seeking a highly experienced and dynamic Technical Project Manager to lead and manage our service engagements. The candidate will possess a strong technical background, exceptional project management skills, and a proven track record of successfully delivering large-scale IT projects. You will be responsible for leading cross-functional...
-
Enterprise Technical support
1 week ago
Noida, Uttar Pradesh, India DIN Engineering Services (DIN) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob descriptionA short video profile (1-2 minutes) introducing yourself is mandatory along with your resume.NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clientsGENERAL DESCRIPTION OF PROJECT:Be part of a 24x7 Enterprise Grade Service Desk Team (to start with 24x5) =24*7Triage issues coming from various all channels...
-
Technical Support Engineer
4 days ago
Noida, Uttar Pradesh, India Capgemini Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Technical Support SpecialistChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations...
-
Technical Support – Buildings
3 weeks ago
Noida, Uttar Pradesh, India SYSTRA Full timeIt has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System SYSTRA India s valuable presence in India roots back to 1957 where SYSTRA worked on the electrification of Indian Railways Our technical excellence holistic approach and the tremendous talent provides a career that puts people...