Service Desk Engineer
4 days ago
Position Service Desk Engineer Technical Support Engineer L2 Working Hours 24x7 Rotational WFO Work Location NSEZ Phase 2 Noida Experience 5yrs to 10yrs Note Must have excellent communication skills Key Responsibilities Provide advanced support to end-users for laptop-related issues including hardware and software troubleshooting Resolve issues related to Windows operating systems Office 365 applications SharePoint file servers and printers Handle service desk tickets efficiently ensuring timely resolution and excellent customer service Communicate effectively with end-users to understand their issues and provide clear and concise guidance Maintain detailed documentation of support activities resolutions and updates to the knowledge base Work closely with other IT team members and departments to resolve complex issues and improve overall service delivery Provide guidance and training to end-users to help them resolve common issues and improve their understanding of IT systems Assist with routine maintenance and updates of IT systems and software to ensure optimal performance Escalate complex issues to Level 3 support or other appropriate teams when necessary ensuring thorough documentation of all steps taken Technical Skills Proficiency in troubleshooting Windows operating systems In-depth knowledge of Office 365 applications including Outlook Word Excel and Teams Experience with SharePoint administration and troubleshooting Familiarity with file server management and network printers Soft Skills Excellent verbal and written communication skills Strong problem-solving skills and attention to detail Ability to work independently and as part of a team Customer-focused with a dedication to providing high-quality service Preferred Qualifications Relevant certifications such as CompTIA A Microsoft Certified Modern Desktop Administrator Associate or similar Experience with ITIL framework and service management best practices Familiarity with remote support tools and techniques
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IT Service Desk Engineer
1 day ago
Noida, Uttar Pradesh, India GC Technologies Pvt Ltd Full time ₹ 4,50,000 - ₹ 10,00,000 per yearService Desk Engineer - 2 RequirementsBudget - L Yrs. Upto 12 LPABudget - L2 Team Lead - 5-7 Yrs. Upto 20 LPAWork Mode - All 5 days WFO, It can be any 5 days in a weekLocation : Noida - WFONP : 30 daysExperience : 2-7 yrsBudget : Max 15 LPAPayroll :STL - Sterlite Technologies LimitedAdobe ProjectRequirement 1. L1 Service Desk EngineerJob Title:Service Desk...
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Service Desk Executive
3 days ago
Noida, Uttar Pradesh, India Appz Global Tech Pvt.Ltd. Full time**Job Title**: Service Desk Executive **Location**: Noida **Open Positions**: 30 **Experience**: 1 - 3 Years **CTC**: Up to ₹5.5 LPA (All-inclusive) **Notice Period**: Immediate to 30 Days **Job Summary**: We are seeking experienced and technically proficient **Service Desk Executives** to join our IT support team in Noida. This role involves handling...
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Service Desk Engineer-service Support
3 weeks ago
Noida, Uttar Pradesh, India Sopra Steria Full timeCompany Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and...
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Trainer- Service Desk Operations
1 week ago
Noida, Uttar Pradesh, India Multibhasi Solutions Private Limited Full timeJob Role: Trainer - Service Desk Operations Job Location: Noida (2 each in Chennai, Thane, Bangalore, Hyderabad, Gurgaon, Noida and Kolkata) **Job Type**: Full-Time Reporting to: In office (6 days working with fixed Sunday) Shift: Day Job Summary: We're seeking an experienced Technical Trainer to design and deliver comprehensive training programs for...
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Service Desk Engineer-infrastructure Management
4 weeks ago
Noida, Uttar Pradesh, India Sopra Steria Full timeCompany Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and...
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Service Desk Analyst L2
1 week ago
Noida, Uttar Pradesh, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Partner Service Desk Executive
3 days ago
Noida, Uttar Pradesh, India Venture Quest Full timeWe are seeking a motivated and customer-focused individual to join our Insurance Operations team as a Partner Service Desk Executive. In this role, you will be the first point of contact for our insurance partners, assisting them with service-related queries, operational support, and issue resolution. **Key Responsibilities**: - Act as a liaison between...
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Service Desk Analyst
1 day ago
Noida, Uttar Pradesh, India Vimerse Infotech Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany OverviewVimerse Infotech operates in the information-technology-and-services industry.Role and ResponsibilitiesWe are seeking an analyst to join our Service Desk team. The ideal candidate will have:A B.Tech./B.E. degree in Computer Science or related field6 months to 1 year of experience in Service DeskGood communication skills and ability to handle...
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Front Desk Executive
7 days ago
Noida, Uttar Pradesh, India Geetanjali Homestate Pvt ltd Full timeAs a Front Desk Executive, you will be the first point of contact for our company. Your primary role will be to manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks. You will ensure the front desk provides professional and friendly service to our clients, visitors, and staff. **Key Responsibilities** -...
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Service Desk Support
2 weeks ago
Noida, Uttar Pradesh, India Tech Mahindra Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per yearService Desk - L1 and L2 Support Tech Mahindra is Hiring for Service desk Role - L1 and L2 Support (WFO) Roles & Responsibilities:Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. ...