
Technical Support Specialist
4 days ago
We are seeking a Technical Support Engineer to join our team.
As a Technical Support Engineer, you will play a key role in providing top-notch technical support to our clients. Your primary responsibility will be to troubleshoot and resolve technical issues related to computing equipment, software, and network connectivity.
Key Responsibilities:
- Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Maintain desktops, data integrity and file system security for computing environment.
- Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.
- Support in testing and deployment of new applications and systems.
- Update and maintain computer inventory and surplus equipment.
Requirements:
- Required Skills: Experience in remote support, technical troubleshooting, and problem-solving.
- Preferred Qualifications: Familiarity with LAN/WAN, VoIP telephone, Biometric, Video systems, and other computing equipment.
Benefits:
- Professional Growth: Opportunities for professional growth and development.
- Competitive Salary: A competitive salary and benefits package.
If you are a motivated and detail-oriented individual with excellent technical skills, we encourage you to apply for this exciting opportunity.
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