Director of Post-Production Operations

3 days ago


Malappuram, Kerala, India beBeeSenior Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Lease a senior professional to direct and oversee post-production operations.

As the head of post production, you will be responsible for ensuring smooth operations across critical applications. This includes overseeing application engineering, production support, and incident/problem management.

Responsibilities:

  • Manage the post-production environment with a focus on stability, performance, and scalability.
  • Collaborate with engineering teams to ensure high availability and reliability of applications.
  • Drive continuous improvement, automation, and performance tuning.
  • Lead 24x7 post-production support operations and define service level agreements.
  • Evaluate and implement tools to enhance monitoring, alerting, and response mechanisms.
  • Build strong relationships with internal business units, clients, and external partners.
  • Work closely with product managers, developers, QA, infrastructure, security, and compliance teams.
  • Mitigate operational risks through proactive monitoring and controls.
  • Manage and mentor a high-performing team of production engineers and support analysts.

Qualifications & Skills:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 15+ years of experience in IT, with 5+ years in a leadership role in post-production/application support.
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment.
  • Strong problem-solving, crisis management, and decision-making skills.
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices.
  • Excellent interpersonal and stakeholder management skills.
  • Experience with monitoring tools, cloud environments, and automation.
  • Strong verbal and written communication skills.

Benefits:

  • Opportunity to work with a dynamic team
  • Chance to lead and mentor a team of professionals
  • Professional growth and development opportunities

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • A supportive and collaborative work environment

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