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Order Fulfillment Coordinator

1 month ago

Bengaluru, Karnataka, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time
Job Title: Order Fulfillment Coordinator

We are seeking a detail-oriented and proactive Order Fulfillment Coordinator to manage vendors and customers, ensuring smooth order processing and maintaining accurate records in the order management systems/ERP software.

Responsibilities:
  • Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs).
  • Ensure vendors adhere to agreed timelines and escalate any delays or issues to the relevant teams.
  • Maintain clear communication with vendors to resolve delivery discrepancies or issues promptly.
  • Accurately update and communicate the Delivery On Date (DOD) for customer orders.
  • Ensure customers are kept informed of their order status, including any changes or delays in delivery schedules.
  • Collaborate with internal logistics teams to track and ensure timely deliveries.
  • Manage the KYC process for vendor registration, ensuring all required documents are collected, verified, and updated as needed.
  • Oversee KYC documentation for customers, ensuring compliance with company policies and regulations.
  • Maintain a secure and organized database of KYC records for vendors and customers.
Requirements:
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field (preferred).
  • Strong communication and interpersonal skills.
  • Proficiency in using order management software and MS Office Suite.
  • Knowledge of vendor and customer management best practices.
  • Understanding of KYC procedures and regulations.
Benefits:
  • Health insurance coverage for employees and their families.
  • Long-term benefits savings plan with employer matching contributions.
  • Opportunities for professional development and advancement within the organization.