Business Analyst SCM-Planning/Order Fulfillment Expert
4 weeks ago
Job Title: Business Analyst SCM-Planning/Order Fulfillment
Job Summary:
We are seeking a highly skilled Business Analyst with expertise in SCM-Planning and Order Fulfillment to join our team at NTT DATA Services. As a Business Analyst, you will be responsible for creating functional specifications, presenting requirements to stakeholders, and ensuring that solutions meet business objectives.
Key Responsibilities:
- Creates functional specifications as required and presents the documented requirements to stakeholders for feedback.
- Ensures that solution design and execution developed effectively meets the business objectives of our customers and end users.
- Acts as the hub of stakeholders (both internal and external) for the application, interfacing with product management team, stakeholders, customers, services, and platform team.
- Contributes to planning and review meetings. Works with product management to scope and prioritize new requirements.
- Responds to all functional queries both from internal and external sources.
- Works with UX designers to create an easier and smoother user experience and advocates aggressively for user experience quality within the company.
- Validates new features and their impact on existing features. Demonstrates the new functionality to stakeholders for feedback.
- Participates in planning sessions with key stakeholders, such as the enterprise functional architect, to develop enhancements that support business scenarios which span across JDA products.
- Assists in the identification of business scenario data to be used during the development process. Reviews the functional testing requirements of each feature. Provides functional validation to ensure features meet stated requirements.
- Reviews test scenarios and test cases. Acting as a SME, reviews the training material for the external organization. Reviews product documentation of both existing and new features.
- Responsible for managing product requirements, competitive product analysis, market analysis, product adoption, and integrating with business, engineering and support teams.
- Assists PMG with overall corporate product readiness execution to support launches, demo releases, sales readiness, and support awareness trainings.
- Assists PMG to support RFP, RFQ, current implementations, demo preparation, demo delivery, and roadmap communications including interactions with SIG and UG.
- As a SME, resolves complex functional questions and issues for external and internal customers. Assists PMG to deliver product presentations and webcasts to clients for specialized topics. Assists PMG to train sales and account managers on product features, positioning, and strategy.
Requirements:
Bachelor's or Master's degree with specialization in Operations Research (preferable) and minimum 8 to 14 years of experience in enterprise software product development; ideally a candidate that has started as a Functional Analyst or Business Analyst or Business consultant and progressed to Functional Architect.
Strong SCM-Planning/Order Fulfillment domain experience in Product Development organization or implementation SCP solution for one or more big manufacturing customers.
Works on ensuring the functional correctness and business application of enhancements to the product during the development planning and execution phases.
Focuses on improving the end user experience through reviewing test plans and product documentation and provides the end user perspective to product development associates.
Works with internal and external stakeholders in resolving critical customer issues.
Provides inputs in defect triage meetings and assists team members in troubleshooting the root causes for the complex customer issues and scenarios.
Works with services and support departments if need be to resolve issues.
Experience in addressing functional queries both from internal and external sources.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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