Slack Administrator

4 weeks ago

Anywhere in IndiaMultiple Locations ATech Full time

Job Description:

As a Slack Administrator at ATech, you will play a critical role in the administration of our Slack Enterprise grid. This includes working with partners from across different organizations to ensure seamless communication and collaboration.

Key Responsibilities:

  • Serve as a point of contact for the Slack Enterprise Grid as a technical resource
  • Support all users with app requests, channel management requests, Slack connect requests, guest account management, user group management, and user training
  • Administration, Architecture; User provisioning; Settings and policies; Channel management; Application approval processes, Data security ,Process design
  • Review existing standards and refine the governance model, Slack enterprise grid, workspaces, external collaboration and partner channels
  • Build onto an organizational structure that will allow for maximum automation and scalability
  • Work with the Identity Management Team(s) for account lifecycle and security policy management
  • Balance user experience with security requirements
  • Should have sound knowledge on using/setting up of SSO in Slack integrated with identity providers like OKTA, PingID etc.
  • Should have understanding of Slack Governance

Requirements:

  • 2+ years of experience in Slack Administration and implementation
  • Hands on experience managing a large-scale slack implementation as an enterprise tool
  • Ability to communicate effectively
  • Ability to work in a fast-paced team-oriented environment
  • Ability to thrive in high pressure, highly flexible environment against both short- and long-term requirements
  • A passion for technology and an ability to identify new opportunities for efficiency and productiveness while solving problems
  • Ability to work effectively with team members, peers, and others in and outside the organization to accomplish goals and objectives, and to identify and resolve problems
  • Successful track record in working on multi-functional, cross-team projects
  • Horizontal knowledge of other Collab platforms for systems integration and automation support is a nice to have
  • Ability to learn and adapt to new technologies outside of the Collaboration tools realm for integration with Slack and help with employee productivity

Education:

Bachelor's degree preferred

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