Current jobs related to Senior Help Desk Support Salesforce Administrator - India - Xceede Solutions
-
Global Help Desk Support Specialist
1 day ago
India Leading IT Company in US Full timeWe are a leading international Recruitment service provider. Our company is currently working with a prominent IT Product company based in the US.This work-from-home position offers an exciting opportunity for a skilled Senior Help Desk Engineer to join our team.Key Responsibilities:Work from home as a fully remote employee, utilizing cutting-edge technology...
-
CareerPaths | Salesforce Administrator
3 weeks ago
india CareerPaths Full timeRole- Sr. Lead Salesforce Administrator Summary Objective As the Salesforce Administrator you will be responsible for leading the ongoing development of Salesforce Sales & Service Clouds as well as other tools used by Sales and Customer Support teams. The candidate will have a record of success in improving processes and managing integrations. The...
-
CareerPaths | Salesforce Administrator
3 weeks ago
india CareerPaths Full timeRole- Sr. Lead Salesforce Administrator Summary Objective As the Salesforce Administrator you will be responsible for leading the ongoing development of Salesforce Sales & Service Clouds as well as other tools used by Sales and Customer Support teams. The candidate will have a record of success in improving processes and managing integrations. The...
-
Salesforce Administrator
6 months ago
India Ocean Technologies Group Full timeAre you a **Salesforce Administrator **looking for an exciting career with an industry-leading global Tech company?- **Join us, and build a career, not just a job!** **This is a fully remote, India based role**, so if you are looking to expand your skills further whilst making a valued contribution to an exciting, industry-leading tech organisation, we are...
-
Salesforce Administrator
6 months ago
India Aurigo Full time**About Aurigo**: Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo’s award winning software solutions are trusted by over...
-
Senior Help Desk Technical Lead
2 days ago
India Leading IT Company in US Full timeWe are a leading international Recruitment service provider in the US.Our company is currently working with a Chicago-based IT Product company.This work-from-home position requires 6+ years of experience as a Senior Help Desk Engineer.The attractive benefits include:A full-time positionWork from home (5 days a week)Attractive salary + other benefitsMedical...
-
Help Desk Associate
3 weeks ago
India YourDOST Full timeAbout YourDOST:YourDOST is an online counseling and emotional support platform that fosters mental wellness. To learn more about our company, visit our website.Responsibilities:We are seeking a Help Desk Associate who will maintain customer focus at all times, respond to customer inquiries via email, phone, and chat, and take ownership of issues raised by...
-
india Leading IT Company in US Full timeWe are a leading international Recruitment service provider. We are currently working with a Chicago based IT Product company. They are looking for Senior Help Desk Engineer. This is completely work from Home position. Candidates who are willing to work from Home will only be shortlisted. Position : Senior Help Desk Engineer Work Timing: 7:00pm - 4:00am...
-
Gigamon | Salesforce Developer and Administrator
3 weeks ago
india Gigamon Full timeAt Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...
-
Gigamon | Salesforce Developer and Administrator
3 weeks ago
india Gigamon Full timeAt Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...
-
india Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
-
Salesforce Administrator
7 months ago
India Preferred by Nature Full time**Are you passionate about technology and the environment? Is your ambition to make a positive sustainability impact by building, configuring, and automating technology solutions that deliver business value? If so, then our Salesforce Specialist role based in India might be the perfect opportunity for you.** **What you can expect**: As a Salesforce...
-
Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce PracticeLocation: India (Remote)Shift: 2nd Shift (to align with US business hours)Company: PashtekAbout Pashtek:Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of innovative...
-
Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
-
Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
-
Vice President of Sales
1 month ago
India Pashtek • Salesforce and SAP Partner Full timeJob Title: Vice President of Sales - Salesforce Practice Location: India (Remote) Shift: 2nd Shift (to align with US business hours) Company: Pashtek About Pashtek: Pashtek is a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our Salesforce Practice is at the forefront of...
-
Senior Salesforce Administrator
1 month ago
Anywhere in India/Multiple Locations/Any Location MNR Solutions Private Limited Full timePosition : Senior Salesforce AdministratorLocation : RemoteExp : 5 to 12 YearsJob Details :Summary of Role : The Senior Salesforce Admin will be responsible for managing and optimizing our Salesforce platform, ensuring it aligns with our business needs and goals. This role will involve configuring and maintaining Salesforce applications, managing user roles...
-
Senior salesforce developer
2 months ago
India Celito Tech, Inc. Full timeJob Title: Senior Salesforce Developer Reports To: Director, Product & Enterprise Applications Employment Type: Full-time Workplace Type: Remote THE CELITO TEAM The Celito Team architects the buildout of simplified, integrated, and compliant technology stacks. With both consulting and products, our expertise can help our customers save...
-
Senior salesforce developer
3 weeks ago
India Ness Digital Engineering Full timeWhy Ness We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most...
-
Sales Leader for Salesforce Practice
1 month ago
India Pashtek • Salesforce and SAP Partner Full timePashtek • Salesforce and SAP Partner is seeking an experienced Sales Leader to drive the growth of our Salesforce services globally.Estimated Salary: $120,000 - $180,000 per year (base salary + incentives).About Us:We are a leading provider of Salesforce Professional Services and Consulting, helping businesses transform through Salesforce solutions. Our...
Senior Help Desk Support Salesforce Administrator
2 months ago
Job description
** REMOTE CANDIDATES ARE WELCOME TO APPLY **
Xceede seeks Certified Salesforce® Administrators with solid experience working
on a Salesforce Support desk and the salesforce.com platform. In this high-performing environment, you will work closely with CRM users and a top-notch IT organization to design, build, and deploy enhancements and bug fixes.
Responsibilities
Monitoring a Salesforce Support Desk, providing answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Providing support and training to Salesforce users in all groups to resolve issues with Salesforce and related applications.
- Working with Salesforce.com support to troubleshoot issues and maintain smooth operation and performance of the platform.
- Administration of our clients’ Salesforce environments; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, process builders, validation rules, approvals, dashboards, reports, etc.
- Interfacing with our clients’ end users to understand feature requirements and/ or address support issues and working collaboratively with our Consulting and Development teams on more complex requests & issues.
- Maintaining & enhancing visual layouts, process builder, and business logic to enhance business processes and user experience.
- Deploying Salesforce meta-data between non-production and production environments using appropriate tools
- Creating documentation, maintaining standardization, and looking for ways to improve processes & procedures continuously.
- Developing, launching, and managing in-depth dashboards and reports for all team functions at both management and individual levels.
- Remaining current on Salesforce.com best practices and technologies and advising on these practices for Salesforce-based solutions.
- Mentors and trains junior and peer team members to address skill gaps.
Qualifications
- 3+ Years of working on a Salesforce Support Service Desk.
- Experience providing top-notch support to Salesforce users via phone, Slack, Microsoft Teams, email, conference calls, and in-person
- Commitment to meeting schedules and deadlines
- Excited by researching and solving issues for the users who create the support desk requests.
- Experience implementing and configuring Salesforce.com, preferably for clients at an Enterprise level (50+ users).
- A Certified Salesforce.com Administrator (ADM-201) is required, and Advanced Administrator certification is preferred.
- CPQ, Sales Cloud, and Service Cloud knowledge (certification also preferred).
- Must be able to implement/understand 3rd party integrations with Salesforce
- Capability to manage the migration of changesets from development and testing sandboxes into the Salesforce production instance.
- Self-starter with a strong ability to use initiative and work autonomously or as part of a team on multiple efforts.
- Experience documenting and analyzing processes, procedures, and/or policies.
- Excellent verbal and written communication skills; ability to communicate effectively with different organizational levels and collaborate with cross-functional business partners and technical teams.
- Demonstrated ability to learn and embrace new technologies, applications, and solutions.
- Excellent organizational skills and high attention to detail
- Solid background/expertise with Microsoft Office
