Enterprise Technical Support Professional

1 week ago

Bengaluru, Karnataka, India beBeeTechnical Full time
Job Title: Technical Support Specialist

Are you a detail-oriented and customer-focused professional seeking a challenging role in technical support?

This position requires an individual who is passionate about providing top-notch assistance to clients, resolving complex issues, and continuously learning new skills.

Key Responsibilities:
  • Provide exceptional technical support via phone, email, and chat
  • Troubleshoot and resolve complex technical issues
  • Document and maintain accurate records of support interactions
  • Collaborate with internal teams to ensure seamless communication and issue resolution

Requirements:
  • 2+ years of professional technical troubleshooting experience
  • Excellent verbal and written communication skills
  • Able to work independently and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience with enterprise applications and third-party tools

Preferred Qualifications:
  • 4+ years of professional technical troubleshooting experience
  • Advanced knowledge of operating systems (macOS, Windows, Linux) and mobile devices (iOS, Android)

What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

How to Apply:
Submit your resume and cover letter to apply for this exciting opportunity.

Role: Network Engineer/Support
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: IT Network

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