Technical Support Professional

2 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000

About Us

We're building open and scalable autonomous agent infrastructure for developers and enterprises.

Role Overview

You'll be the go-to person for resolving product-related technical issues faced by our customers.

This role requires a strong technical foundation, excellent communication skills, and a customer-first mindset.

  • Serve as the first line of technical support via various channels
  • Troubleshoot user issues related to product functionality, APIs, integrations, and deployment
  • Triage bugs and escalate to engineering when needed, with complete context
  • Maintain clean, timely communication with customers and internal teams
  • Track, tag, and categorize support queries to identify trends and recurring issues
  • Create and maintain support documentation, FAQs, and internal troubleshooting guides
  • Partner with Customer Success to ensure resolution of high-impact or escalated cases
  • Contribute to improving support processes, response quality, and ticket hygiene.

Key Qualifications:

  • 0–2 years of experience in a technical support or product support role in a SaaS or developer-first company
  • Strong troubleshooting and debugging skills (bonus if familiar with APIs, Python, Docker, Postman)
  • Clear, concise written and verbal communication
  • Ability to multitask, prioritize, and respond quickly in a high-volume environment
  • Comfortable working in a startup culture with rapid product changes
  • Experience with support tools like Intercom, Jira, GitHub, or similar

Bonus Skills:

  • Exposure to AI/ML tooling or open-source ecosystems
  • Experience with ticket SLAs, tagging systems, or support dashboards
  • Familiarity with REST APIs and basic scripting

  • Technical Support Professional

    3 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support ProfessionalWe are seeking a skilled technical support professional to provide high-quality assistance to our clients.This role involves delivering exceptional customer service, troubleshooting desktop computers, managing IT systems, and offering help desk support. The ideal candidate will possess excellent problem-solving...

  • Technical Support Professional

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job OverviewWe're seeking a skilled Technical Support Engineer to join our team. As a key member, you'll be responsible for owning, investigating and solving customer technical issues.You'll lead or participate in building communities with peer delivery roles and share your knowledge where appropriate.Your primary goal will be to develop specific technical...

  • Technical Support Professional

    4 days ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking an experienced technical professional to fill the role of Customer Support Specialist. The ideal candidate will be responsible for providing top-notch customer service, troubleshooting technical issues, and ensuring a seamless user experience.Key Responsibilities:Customer Assistance:  Serve as the primary point of contact for...

  • Technical Product Support Professional

    5 days ago

    Bengaluru, Karnataka, India beBeeProduct Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job OverviewWe are seeking a seasoned technical professional to join our Support Engineering organization as a Senior Technical Product Support Specialist.

  • Enterprise Technical Support Professional

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time

    Job Title: Technical Support SpecialistAre you a detail-oriented and customer-focused professional seeking a challenging role in technical support?This position requires an individual who is passionate about providing top-notch assistance to clients, resolving complex issues, and continuously learning new skills.Key Responsibilities:Provide exceptional...

  • Senior Technical Support Professional

    4 hours ago

    Bengaluru, Karnataka, India beBeeCybersecurity Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Our digital world is under constant threat. To counter this, we need cybersecurity professionals who can safeguard our online presence.Job OverviewWe are seeking a skilled technical support engineer to join our team of experts. As a key member, you will work closely with top-tier customers to resolve complex post-sales concerns.You will be responsible for...

  • IT Technical Support Professional

    1 day ago

    Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 8,10,000 - ₹ 12,15,000

    Technical Support EngineerProvide exceptional technical support to customers, utilizing expertise in network protocols and troubleshooting. Collaborate with internal teams to deliver high-quality solutions.This role requires technical excellence, problem-solving skills, and ownership of complex technical issues. You will work closely with internal teams,...

  • Technical Support Professional

    7 days ago

    Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

    Job seekers with a passion for delivering exceptional technical support are invited to apply for this exciting role.The ideal candidate will have a proven track record of resolving complex technical issues, ensuring operational stability and reliability across multiple business systems.

  • Dedicated Technical Support Professional

    10 hours ago

    Bengaluru, Karnataka, India beBeeTroubleshooter Full time ₹ 8,00,000 - ₹ 16,00,000

    Job Title: Technical Support Specialist A Technical Support Specialist is a vital role in our organization, responsible for providing exceptional support to customers and ensuring their technical issues are resolved efficiently. The ideal candidate will have a proven track record of troubleshooting complex technical issues, analyzing data captures and...

  • Technical Support Professional

    19 hours ago

    Bengaluru, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OpportunityAs a key member of our support team, you will provide essential assistance to employees worldwide, ensuring seamless operational and technical support.Key Responsibilities:Timely delivery of technical and operational assistance for personal computers and troubleshooting domestic computer hardware and software issues.Accurate documentation of...