Strategic Client Relations Director

3 days ago

Ghaziabad, Uttar Pradesh, India beBeeServicing Full time ₹ 8,00,000 - ₹ 15,00,000
Senior Client Servicing Professional

The ideal candidate will serve as a primary point of contact for client requirements and queries, understanding client objectives and ensuring clear communication.

Key Responsibilities:
  • Client Engagement & Relationship Management: Support the team in maintaining positive client relationships, coordinating with internal teams to deliver quality outputs on time.
  • Strategy Support & Content Development: Assist in drafting strategic materials such as briefing notes, presentations, and one-pagers, gathering insights, case studies, and industry news to support client deliverables.
  • Execution & Coordination: Track deliverables, timelines, and ensure processes run smoothly, providing operational support to the Manager for client projects.
  • Research & Insights: Conduct basic research, competitor benchmarking, and trend tracking, monitoring industry and digital trends to identify potential opportunities.
  • Business Support: Identify growth opportunities within existing accounts, supporting the team in preparing pitches and proposals.
  • Reporting & Analysis: Assist in preparing performance reports with clear insights and learnings, ensuring reports are accurate, structured, and aligned with client expectations.

Qualifications & Experience:

  • 2–3 years of experience in client servicing, communications, PR, or related fields, with strong communication and coordination skills, good writing and presentation abilities, and awareness of digital media, influencers, and media landscapes.
  • Proficiency in MS PowerPoint, Word, and Excel.
Requirements:
  • Excellent communication and coordination skills.
  • Strong writing and presentation abilities.
  • Good knowledge of digital media, influencers, and media landscapes.
  • Proficiency in MS Office suite (PowerPoint, Word, Excel).

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