Senior Dispute Resolution Specialist

4 days ago


Chennai, Tamil Nadu, India beBeeDisputeManagement Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

Job Opportunity:

About the Role:

We seek experienced professionals to assume leadership in dispute management, ensuring timely and effective resolution of high-value or complex disputes.

Key Responsibilities:

  • Act as a point of contact for escalations from analysts and associates
  • Conduct in-depth analyses on dispute drivers and financial impact
  • Develop and refine procedures based on evolving business needs
  • Liaise with legal and compliance teams for sensitive cases
  • Drive automation initiatives in dispute tracking and resolution
  • Mentor junior team members and conduct quality reviews
  • Represent the dispute team in cross-functional meetings
  • Stakeholder Management – Handle escalations and communicate with senior stakeholders
  • Advanced Reporting – Build and interpret complex dispute metrics
  • Project Management – Lead initiatives to reduce dispute cycle time
  • Compliance Expertise – Navigate legal and regulatory frameworks
  • Mentorship – Guide junior team members and review their work
  • Tool Proficiency – Utilize ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking
  • Change Management – Support implementation of new policies or tools

About Us:

HCLTech requires experienced professionals like you to drive our business forward.



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