Senior Process Improvement Specialist

2 weeks ago

Kottayam, Kerala, India beBeeSystemAnalysis Full time ₹ 15,00,000 - ₹ 20,00,000
Business System Analyst Job Description

About Us:

We are a leading provider of quality supplies to various industries. Our mission is to make complex projects simple, successful, and sustainable. We exist to serve our customers, communities, and associates.

Duties and Responsibilities:

  • We facilitate the research, exploration, analysis, and documentation of business systems requirements. This includes translating them into detailed functional specifications for development.
  • We research and explore user requirements, costs, and benefits in support of documentation required for the demand management process.
  • We analyze the business needs to identify new processes and process improvements that meet those needs.
  • We document current business processes and models to define requirements and/or gaps.
  • We analyze system factors including input/output requirements, information and paper flow, hardware, and software needs.
  • We evaluate the impact of potential software and process changes on the organization.
  • We assist in creating business case documentation.
  • We understand architectural consistency and usability standards.
  • We drive the implementation of systems, working closely with technical team members.
  • We plan and complete assigned configuration tasks within deadlines.
  • We define and develop user test cases and validate test results during testing.
  • We may conduct system demonstrations and training sessions, as well as participate in design/review of training content.
  • We play a third-level support role by helping to troubleshoot and resolve issues with production systems.

Requirements:

  • Bachelor's degree in computer science, Information Systems, Business, or related field, or equivalent work experience.
  • Minimum of 6+ years of relevant technical or business work experience, with preference for experience in business areas such as accounting, finance, warehouse operations, purchasing, order management, and order fulfillment.
  • Proficient in Excel, Outlook, PowerPoint, Visio, and Word.
  • Familiarity with application integration methods, including data mapping processes.
  • Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems.
  • Superb communication skills for interacting with both technical and non-technical collaborators at all levels.

Benefits:

  • Opportunity to build a career with a reputable organization.
  • Potential for professional growth and development.
  • Competitive salary and benefits package.
  • Collaborative and dynamic work environment.

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