
Business Process Improvement Specialist
4 days ago
We are seeking a seasoned Process and Operations Specialist to play a key role in the development and deployment of business processes and/or capabilities associated with the sale of products and services at a country, region, or global level.
This involves:
- Designing sales incentive plans.
- Developing new or enhanced business processes and capabilities to support customers/partners.
- Integrating IT solutions across functions, business groups, or geographic requirements.
- Driving process efficiency and effectiveness to achieve metric targets across the sales force and services delivery organizations.
Key Responsibilities
- Lead or participate in process improvement teams involving design, development, testing, support, training, and troubleshooting.
- Interact with management, stakeholders, and operational teams.
- Apply knowledge of business/IT principles to projects of limited scope.
- Provide information, analysis, and recommendations in support of team initiatives.
- Develop expertise and practical knowledge of applications within a business environment.
Requirements
- First-level university degree (or equivalent experience).
- Typically 0–2 years of related experience in IT or business operations.
- Ability to exercise independent judgment within defined parameters.
- Strong teamwork and collaboration mindset.
Key Skills Required
- Software Testing
- Operations Knowledge
- Good Communication Skills
- English proficiency
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