Travel Industry Expert

2 weeks ago


Mumbai, Maharashtra, India ADVITO Full time

About the Role


We are seeking a highly skilled and experienced Team Leader to join our team at ADVITO. As a Team Leader, you will be responsible for leading a team of travel consultants and providing exceptional customer service to our clients.


Key Responsibilities



  • Lead a team of travel consultants and provide guidance and support as needed
  • Provide exceptional customer service to our clients, responding to their queries and resolving their issues in a timely and professional manner
  • Manage and coordinate travel arrangements for our clients, ensuring that all requirements are met and that our clients receive the best possible service
  • Develop and maintain relationships with our clients, understanding their needs and preferences and providing tailored solutions to meet their needs
  • Monitor and analyze client feedback and make recommendations for improvements to our services
  • Stay up-to-date with industry trends and developments, identifying opportunities for growth and improvement

Requirements



  • 5-7 years of experience in a similar role, preferably in the travel industry
  • Proven track record of leadership and team management
  • Exceptional customer service skills, with the ability to communicate effectively with clients at all levels
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Proficiency in GDS systems and other travel technology
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues

About Us


ADVITO is a leading provider of travel management services, with a reputation for excellence and a commitment to customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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