Travel Industry Expert
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Team Leader to join our team at ADVITO. As a Team Leader, you will be responsible for leading a team of travel consultants and providing exceptional customer service to our clients.
Key Responsibilities
- Lead a team of travel consultants and provide guidance and support as needed
- Provide exceptional customer service to our clients, responding to their queries and resolving their issues in a timely and professional manner
- Manage and coordinate travel arrangements for our clients, ensuring that all requirements are met and that our clients receive the best possible service
- Develop and maintain relationships with our clients, understanding their needs and preferences and providing tailored solutions to meet their needs
- Monitor and analyze client feedback and make recommendations for improvements to our services
- Stay up-to-date with industry trends and developments, identifying opportunities for growth and improvement
Requirements
- 5-7 years of experience in a similar role, preferably in the travel industry
- Proven track record of leadership and team management
- Exceptional customer service skills, with the ability to communicate effectively with clients at all levels
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Proficiency in GDS systems and other travel technology
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues
About Us
ADVITO is a leading provider of travel management services, with a reputation for excellence and a commitment to customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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