Data Centre Operations Manager

2 weeks ago


Noida, Uttar Pradesh, India AdaniConneX Full time

About the Role

AdaniConneX is seeking an experienced Data Centre Operations Manager to oversee the day-to-day operations and maintenance of our data centres. As a key member of our team, you will be responsible for ensuring 100% uptime for critical systems, managing NOC & SOC operations, and delivering planned/predictive maintenance.

Key Responsibilities:

  • Ensure optimal performance and efficiency of power, temperature, humidity, access, CCTV, and ELV/BMS systems
  • Manage infrastructure uptime, safety, security, hygiene, audit compliance, vendor management, green initiatives, and customer satisfaction
  • Deliver planned/predictive maintenance effectively by leveraging competent resources while adhering to AdaniConneX standards and procedures
  • Address the learning and development needs of the team, conduct regular performance reviews, and plan for succession
  • Demonstrate knowledge of electrical, mechanical, and ELV systems used in the data centre environment
  • Participate in design, testing, commissioning, and handover to operations of new equipment and capacities
  • Actively participate in customer review meetings and management reporting
  • Ensure adherence to various audit standards, including ISO45001, ISO14001, ISO9001, ISO27001, ISO20001, ISO22301, PCI DSS, ISO50001, SOC1, and SOC2
  • Prepare detailed methods of procedure for planned maintenance, changes, or troubleshooting, subject to approval by the Operations Head or Customer SPOC
  • Log all work carried out by contractors/vendors in AdaniConneX systems
  • Conduct periodic reviews with vendors/contractors, track KPIs, and ensure timely closure of action items
  • Respond to alarms, critical situations, and emergencies during normal working hours in a calm and clear manner, in accordance with the emergency response plan
  • Continuously seek ways to improve quality and efficiency standards for all equipment in the data centre, including cost-saving measures without compromising quality
  • Prepare and manage Capex and Opex requirements, ensuring compliance, and find ways to increase energy efficiency without sacrificing site continuity or uptime
  • Collaborate effectively with others within the organisation and ensure timely response during emergencies to maintain safety and operational continuity
  • Demonstrate strong written and verbal communication skills, attention to detail, and a commitment to organisational excellence
  • Prioritise and manage multiple projects and responsibilities effectively, meeting committed timelines with the assistance of peers
  • Be a strong team player, capable of covering all tasks required to get the job done
  • Conduct data centre tours and participate in events organised by AdaniConneX
  • Show strong interpersonal skills and maturity in dealing with internal and external stakeholders
  • Play a vital role in data centre capacity augmentation and ensure smooth handover and onboarding of customers

Requirements

  • Bachelor's degree in engineering with a minimum of 15 years of experience
  • CDCP certification is a plus
  • At least 5 years of relevant experience in data centre operations

Salary: $120,000 - $180,000 per annum

About Us

AdaniConneX is a leading provider of data centre solutions, dedicated to delivering exceptional services and support to our customers. Our team is passionate about innovation, sustainability, and customer satisfaction.



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