
Service Excellence Representative
20 hours ago
We are seeking a highly skilled Service Excellence Representative to join our dynamic team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.
Job Description:
Job Title: Service Excellence Representative
Location: Ahmedabad
Type: Full-Time
Timings: 04:00 AM to 01:00 PM
In this role, you will be responsible for providing prompt and professional support to customers via phone, email, or chat. You will also resolve issues efficiently and document interactions effectively.
Responsibilities:
• Respond promptly to customer inquiries.
• Resolve customer issues and document interactions.
• Provide product information and assist with navigation.
• Collaborate with teams for issue escalation and resolution.
Qualifications:
• Bachelor's or Master's degree in Sales, Marketing, Engineering, Commerce, or Management.
• Freshers or experienced candidates welcome.
• Excellent English fluency is mandatory.
• Strong customer service focus required.
• Excellent telephone etiquette.
Benefits:
• Accident insurance.
• Saturday half-day working.
• Best work culture.
• Attractive incentives.
We offer a supportive and inclusive work environment that fosters growth and success. Join us in our mission to deliver exceptional customer experiences.
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