Service Excellence Representative

20 hours ago


Hubli, Karnataka, India beBeeExcellence Full time ₹ 4,50,000 - ₹ 7,50,000

We are seeking a highly skilled Service Excellence Representative to join our dynamic team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.

Job Description:

Job Title: Service Excellence Representative

Location: Ahmedabad

Type: Full-Time

Timings: 04:00 AM to 01:00 PM

In this role, you will be responsible for providing prompt and professional support to customers via phone, email, or chat. You will also resolve issues efficiently and document interactions effectively.

Responsibilities:

• Respond promptly to customer inquiries.

• Resolve customer issues and document interactions.

• Provide product information and assist with navigation.

• Collaborate with teams for issue escalation and resolution.

Qualifications:

• Bachelor's or Master's degree in Sales, Marketing, Engineering, Commerce, or Management.

• Freshers or experienced candidates welcome.

• Excellent English fluency is mandatory.

• Strong customer service focus required.

• Excellent telephone etiquette.

Benefits:

• Accident insurance.

• Saturday half-day working.

• Best work culture.

• Attractive incentives.

We offer a supportive and inclusive work environment that fosters growth and success. Join us in our mission to deliver exceptional customer experiences.



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