Service Excellence Advocate

3 days ago


Hubli, Karnataka, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000
About the Role

We are seeking highly motivated individuals to join our Customer Service team. As a newcomer, you will undergo comprehensive training to effectively handle customer inquiries, resolve issues, and deliver an exceptional customer experience.

This role demands excellent communication skills, patience, and a willingness to learn and grow.

  • Handle incoming and outgoing customer calls with professionalism.
  • Provide timely and accurate responses to customer concerns.
  • Maintain accurate records of customer interactions and update databases accordingly.

Key Responsibilities

As a key member of our Customer Care team, your primary duties will include:

  1. Assisting customers with queries, complaints, and product/service information in a courteous and professional manner.
  2. Escalating complex issues to relevant departments when necessary.
  3. Fostering a positive customer experience through exceptional service delivery.

Requirements

To be successful in this role, you will require:

  • Excellent verbal and written communication skills.
  • A positive attitude, patience, and problem-solving ability.

We encourage applicants who possess these qualities to apply for this exciting opportunity.



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