Voice Customer Interaction Specialist

**Job Title:** Customer Interaction Specialist As a Customer Interaction Specialist, you will be responsible for handling inbound calls from customers to resolve their queries and concerns. The ideal candidate will have excellent communication skills in English, both written and spoken, with the ability to work on rotational shifts including weekends and...

Role OverviewThe primary objective of this role is to provide timely and effective assistance to customers and employees, ensuring their problems, incidents, issues, requests, and queries are thoroughly resolved. This involves collaborating with other support teams as needed to guarantee the prompt resolution of requests and issues.Key responsibilities...

Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team. As a Quality Analyst, you will play a key role in ensuring the quality of customer interactions and enhancing the overall customer experience.Main Responsibilities:Monitor and evaluate customer interactions (calls, chats, emails) for quality assurance and process...

NIIT is Hiring – Night-Shift Customer Service Specialist – Voice Process Location: Airoli, Navi Mumbai (On-site) Shift: Exclusively Evening/Night (US Shift – Voice Process) Compensation: ₹2.4 LPA Commute: One‑way cab facility provided Role Overview As a Customer Service Specialist – HRO (Voice Process), you'll be the first point of contact...

Job Title: Kotak 811 Voice Process TelecallerOverview: As a telecaller in our voice process, you will be responsible for handling customer queries and providing support through voice calls.Key Responsibilities:Handle customer inquiries with good communication skills in Hindi and average English proficiency.Provide assistance and support to customers via...

Broadband – Voice Support JobOur organization is seeking a skilled Voice Support Specialist to handle customer queries via voice and chat. The ideal candidate will have excellent English communication skills, both verbal and written.Key Responsibilities:Handle inbound & outbound customer queries via voice and chat.Assist customers with broadband,...

Customer Service Specialist – Airoli, Mumbai???? Location: Airoli, Mumbai ???? Shift Timing: Night Shift (One-side cab provided) ???? Salary: ₹2.4 LPA ???? Experience: Freshers can apply ???? Mode: Voice Process OnlyJob Details-Handle customer calls, resolving queries in the first interaction-Meet SLAs for satisfaction, response time, and effort-Log...

NIIT is Hiring – Night-Shift Customer Service Specialist – Voice Process Location: Airoli, Navi Mumbai (On-site) Shift: Exclusively Evening/Night (US Shift – Voice Process) Compensation: ₹2.4 LPA Commute: One‑way cab facility provided Role OverviewAs a Customer Service Specialist – HRO (Voice Process), you'll be the first point of contact for...

Customer Service Specialist OpportunityWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Specialist. This role involves providing exceptional customer service through various communication channels, including inbound and outbound calls, emails, and other digital platforms.Key Responsibilities:Customer...

Job Title: Voice Support Specialist – Proactive Onboarding & Red-Alert EngagementLocation: Mumbai (Marol) – Work From OfficeExperience: 1–4 YearsIndustry: EdTech / Education ServicesEmployment Type: Full-TimeShift Type: 6 days (7am to 4pm / 1pm to 10 pm / 10pm to 7am) - Sunday OffRole OverviewWe are launching a dynamic Voice Support Initiative designed...