People Administrator

1 week ago

Pune, Maharashtra, India beBeeBenefits Full time ₹ 80,00,000 - ₹ 1,22,00,000
Job Title: People Operations & Benefits Admin

We are seeking a skilled professional to support the end-to-end administration of US and Canadian employee benefits programs. This role is responsible for benefits operations, vendor and employee communications, processing invoices/payments, compliance reporting, and systems management.

Key Responsibilities:

  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.

Vendor & Employee Communications:

  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.

System Operations:

  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.

Financial Operations:

  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.

Compliance & Reporting:

  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.

Qualifications:

  • Bachelor's degree in HR, Business, or related discipline.
  • 4–7 years of experience in end-to-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

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