Senior Director of Insurance Operations

2 days ago

Coimbatore, Tamil Nadu, India beBeeExecutive Full time ₹ 1,20,00,000 - ₹ 1,60,00,000
Job Description:

We are seeking an accomplished Insurance Operations Leader at the Vice President level to oversee large-scale, multi-client operations.

The ideal candidate brings deep domain knowledge in Insurance and/or BFSI, with a strong track record of operational leadership, client engagement, and transformation delivery across global markets.

This role will involve leading delivery across multiple Insurance/BFSI accounts, managing a span of 2000–3000+ FTEs. The successful candidate will drive operational strategy, ensuring performance excellence, compliance, and client satisfaction.

Key Responsibilities

  • Lead delivery across multiple Insurance/BFSI accounts, managing a span of 2000–3000+ FTEs.
  • Drive operational strategy, ensuring performance excellence, compliance, and client satisfaction.
  • Own P&L and deliver on growth, profitability, and efficiency metrics.
  • Build and maintain strong CXO-level client relationships, primarily in the North American market.
  • Lead digital and tech-enabled transformation initiatives across portfolios.
  • Manage global transitions and implement governance models aligned with business objectives.
  • Inspire, coach, and grow large teams; promote a culture of accountability and innovation.
Required Skills and Qualifications:

Experience: 15+ years in Insurance (P&C preferred), BFSI, or related domains, with senior leadership experience.

Global Exposure: Experience with US/NA clients; understanding of regulatory and market dynamics.

Leadership: Proven ability to manage high-scale delivery organizations (1500+ FTEs).

Transformation: Hands-on with automation, tech-led transformation, and process reengineering.

Financial Acumen: Strong P&L management and budget oversight experience.

Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.

Operational Excellence: Knowledge of compliance, quality, and governance best practices.

Benefits:

What does it take to lead a 3000+ FTE insurance portfolio, drive P&L, transform legacy operations with digital, and still keep clients at the center?

If your answer includes strategy, scale, and stakeholder mastery, this role might be your next big move.

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