
Client Services Liaison
8 hours ago
- Key Responsibilities:
- Serve as the first point of contact for visitors, clients, and vendors. Ensure a professional welcome and manage their expectations.
- Manage reception area, answer phone calls, and direct inquiries appropriately to resolve issues efficiently.
- Coordinate courier, mail, and document handling for seamless operations.
- Schedule and manage meeting rooms, appointments, and visitor logs with precision.
- Maintain a welcoming office environment through continuous improvement initiatives.
- Provide administrative support to management when required, ensuring timely delivery of tasks.
- Handle inbound and outbound sales calls, emails, and inquiries to cater to customer needs.
- Divert sales leads to relevant stakeholders and maintain customer relationships through regular updates.
- Assist in sending brochures to potential clients to promote products or services.
- Prepare and follow up on sales quotations, proposals, and agreements to ensure successful closure.
- Maintain and update CRM/database with accurate client and sales information to inform business decisions.
Essential Qualifications:
- Education: Any bachelor's degree.
- Work Experience: 3 – 5 years
- Presentation Skills: Excellent communication skills.
- Organizational and Multitasking Abilities: Strong organizational and multitasking abilities.
- Software Proficiency: Proficiency in MS Office.
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