Customer Service Liaison

1 day ago


Solapur, Maharashtra, India beBeeRetention Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Support Role Overview

Ruhe is seeking a skilled professional to manage customer relationships and ensure satisfaction.

  • Attention to detail and proactive problem-solving skills
  • Experience with campaign management and customer segmentation
Main Responsibilities:
  1. Handle inbound and outbound calls, emails, and live chat from customers regarding products, services, and inquiries
  2. Maintain a deep understanding of the company's products and services to provide accurate information and solutions
  3. Listen to customers and resolve issues efficiently while maintaining a calm and professional demeanor
  4. Strong time management and multitasking abilities to manage multiple inquiries at once
  5. Excellent verbal and written communication skills, with the ability to explain complex information in a clear and friendly manner
Required Skills and Qualifications:
  • Analytical Skills and Customer Retention expertise
  • Strong Communication Skills
  • Customer Experience Enhancement capabilities
  • Excellent interpersonal skills
  • Ability to multitask and prioritize effectively
  • Bachelor's degree in Business Administration or related field
Career Advancement Opportunities

At Ruhe, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you.



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