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4 days ago
The Regional Ocean Operations Manager will be responsible for overseeing and managing all ocean freight operations in the West region, ensuring compliance, service quality, and cost efficiency. This role supports the Regional Head in achieving Ocean Profit & Loss objectives, drives process improvements, fosters stakeholder collaboration, and delivers superior customer service.
- Manage and control all ocean freight operations (FCL, LCL, imports, exports) in the West region to ensure compliance, service quality, and cost efficiency.
- Drive profit performance for the ocean freight product in the region by delivering on revenue, gross profit, and cost optimization targets.
- Maintain strong relationships with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.
- Collaborate with sales and account management teams to support business growth, improve customer satisfaction, and expand market share in key trade lanes.
- Monitor regional performance through Key Performance Indicators such as transit times, documentation accuracy, and operational efficiency to ensure service reliability.
- Ensure adherence to company standards of practice, ISO certifications, and regulatory requirements while driving process enhancements and digitalization.
- Lead, mentor, and develop the regional ocean operations team to ensure engagement, capability building, and performance delivery.
A bachelor's degree in a relevant field, such as Business, Logistics, or Supply Chain Management. A minimum of 10-12 years of relevant working experience in the logistics industry with regional or profit & loss responsibilities.
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