Customer Service Representative

2 weeks ago


Mohali, Punjab, India Arch Recruiters Full time

Job Title: Front Desk Executive

Job Summary: We are seeking a highly motivated and organized Front Desk Executive to join our team at Arch Recruiters. As a key member of our staff, you will be responsible for providing exceptional customer service, managing office operations, and ensuring a smooth workflow.

Responsibilities:

  • Greeting and Welcoming Guests: Greet and welcome guests as they arrive and depart, making them feel valued and appreciated.
  • Front Desk Operations: Manage the front desk area, ensuring all necessary supplies and equipment are available and in good working condition.
  • Scheduling and Coordination: Schedule meetings, interviews, and appointments, as well as coordinate travel arrangements and other administrative tasks.
  • Communication and Problem-Solving: Handle queries and complaints in a professional and courteous manner, using problem-solving skills to resolve issues efficiently.
  • Organizational Skills: Maintain a filing system, keep track of office expenses, and ensure the office is well-organized and clutter-free.

Requirements:

  • Education: Any bachelor's degree
  • Experience: Prior experience in customer service or a relevant role
  • Skills: Excellent communication and people skills, basic computer knowledge, and a customer-oriented attitude
  • Personal Qualities: Good multitasking and time management skills, problem-solving ability, and a professional demeanor

At Arch Recruiters, we are committed to providing a positive and supportive work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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