
Technical Operations Lead
2 days ago
The Project Manager is responsible for planning, executing, tracking, and implementing projects within the given timeframe, budget, and scope parameters. They oversee the quality and compliance controls throughout the project life cycle.
Key Responsibilities:
- Deliver projects that meet organizational objectives and project success criteria.
- Guide stakeholders in envisioning and scoping projects, perform project planning, task sequencing, and define team roles and responsibilities.
- Perform project management activities such as planning, scheduling, tracking, and reporting - status, quality, risk.
- Coordinate team resources to complete assigned tasks within project/BAU targets.
- Assist in preparing project plans and annual budgets.
- Ensure capacity planning is performed regularly to ensure adequate system resources are available to support changing demands.
- Provide technical guidance, information, and instruction to other IT staff requiring broader subject knowledge.
- Ensure systems (hardware and software) in all environments meet security baseline standards.
- Member of the development/implementation team managing projects and IT initiatives.
- Interact with project stakeholders from business, enabling units, 3rd party representatives, and senior management.
- Work with team members participating in shadowing and training activities and ensuring continuity of deliverables.
- Adhere to project management, information controls, and security frameworks/procedures, including change and incident management process.
- Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
- Ensure management is informed of risks, issues, project/activity status, and team accomplishments.
- Recognize team achievements and share success, promoting high-performing teams.
- Perform root cause analysis & track to closure of incidents on team applications. Recommend solutions to systems or process obstacles.
- Ensure operational change, incident, and problem management processes are performed.
- Ensure project change requests are managed according to the project management methodology.
- Negotiate with 3 parties toward the best outcome for the project and organization (non-financial aspects).
- Excellent project management experience.
- Ability to manage diverse teams drawing on different skills to enable strong team results. Excellent information systems understanding with ability to lead root cause analysis and closure.
- Business and technical experience in the financial services domain.
- 10+ years' experience in the IT field of which 4-6 years in team and project management.
- Strong organizational and presentation capability.
- Take initiatives in implementing source control and release management process.
- Guide all technology teams in stability of applications and platforms by providing critical inputs on various aspects like performance testing, performance tuning etc.
- Domain Knowledge in Financial Services.
- Functional and technology knowledge on major banking applications.
- Senior Stakeholder Management.
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