Desktop Support Specialist

3 days ago

Nashik, Maharashtra, India beBeeDesktopSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title:

We are seeking a skilled professional to fill the role of Desktop Support Specialist.

About the Role:

  • This is an exciting opportunity to join our IT department and contribute to providing technical support for desktop computers
  • You will be responsible for managing printer support, troubleshooting various technical issues and ensuring smooth operation of hardware and software

Key Responsibilities:

  • Provide technical assistance and resolve problems efficiently
  • Manage and maintain printer systems, ensuring optimal performance
  • Troubleshoot complex technical issues using problem-solving skills and attention to detail
  • Collaborate with employees to provide effective solutions and support

Requirements:

  • Expertise in desktop computer systems and technical support
  • Strong analytical and problem-solving skills
  • Experience in printer management and troubleshooting
  • Excellent communication skills and ability to work collaboratively
  • Relevant certifications in IT or computer science are highly valued
  • Prior experience in technical support roles is advantageous

Why You'll Love This Role:

  • Opportunity to grow and develop your technical skills
  • Chance to work collaboratively as part of a dynamic team
  • Constant learning opportunities in a fast-paced environment

Qualifications:

  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in technical support roles
  • Proven track record of resolving complex technical issues
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Technical Skills:

  • Proficiency in Windows operating systems
  • Knowledge of network protocols and architecture
  • Familiarity with printer systems and troubleshooting techniques

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