
Desktop Support Specialist
2 weeks ago
Job Title: Desktop Support Specialist
We are seeking a skilled professional to provide technical assistance and support for hardware, software, and network issues.
Main Responsibilities:
- Install, configure, and maintain desktop systems and peripherals.
- Troubleshoot and resolve technical problems promptly and efficiently.
- Document incidents, solutions, and maintain accurate records of troubleshooting processes.
- Collaborate with stakeholders to ensure timely resolution of user queries and issues.
Key Skills:
- Troubleshooting expertise in desktop/laptop hardware.
- Effective communication skills to understand user needs and requirements.
Desirable Attributes:
- Proficiency in remote desktop support tools.
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