Current jobs related to Strategic Escalations Leader - Dombivli, Maharashtra - beBeeEscalations
-
Strategic Leader
1 week ago
Dombivli, Maharashtra, India beBeeTransformation Full time ₹ 14,80,000 - ₹ 23,15,000Strategic LeaderWe seek a seasoned Program Manager to drive the successful delivery of our Source to Pay (S2P) Digital Transformation initiative.This key role will oversee cross-functional project teams, governing and planning execution, stakeholder engagement, and risk management throughout the transformation process.Key Responsibilities:Program Management...
-
Strategic Education Leader
1 week ago
Dombivli, Maharashtra, India beBeeEducation Full time ₹ 15,00,000 - ₹ 25,00,000Strategic Education LeaderWe are seeking a highly skilled and experienced individual to fill the role of Strategic Education Leader. This is an exciting opportunity for someone who wants to make a meaningful contribution to shaping the future of education.Key Responsibilities:Work closely with senior stakeholders to identify key areas for strategic...
-
Strategic Fundraising Leader
1 week ago
Dombivli, Maharashtra, India beBeeFundraising Full time ₹ 1,25,00,000 - ₹ 1,75,00,000Job Title: Strategic Fundraising LeaderAbout this RoleWe are seeking an experienced Strategic Fundraising Leader to join our team. The successful candidate will develop and implement a comprehensive fundraising strategy to secure significant funding for our mission-driven initiatives.The ideal candidate will have a proven track record in major gifts,...
-
Strategic Investment Leader
1 week ago
Dombivli, Maharashtra, India beBeeInvestment Full time ₹ 50,00,000 - ₹ 1,00,00,000Job Title: Strategic Investment LeaderAs a Strategic Investment Leader, you will craft and execute investment theses, build high-quality deal pipelines, and orchestrate diligence and due diligence processes to support our portfolio companies.Key Responsibilities:Sourcing & ThesisDevelop and refresh thematic investment theses.Build and maintain a quality...
-
Strategic Project Leader
1 week ago
Dombivli, Maharashtra, India beBeeOptimization Full time ₹ 1,50,00,000 - ₹ 2,00,00,000We are seeking a skilled Strategic Project Leader to empower communities through innovative solutions. Our vision is to be the chosen partner for crafting solutions that drive people and passion.About the Role:IDentify key use cases and value propositions with clients and stakeholdersManage client relationships and analyze IT data sourcesUnderstand workflow...
-
Strategic Talent Development Leader
1 week ago
Dombivli, Maharashtra, India beBeeInnovative Full time ₹ 10,44,000 - ₹ 14,30,000Job DescriptionWe are seeking an experienced Human Resources Business Partner to join our team. This is a pivotal role that will support the growth and development of our organization.The ideal candidate will have a strong background in HR partnering, with experience working in product-centric environments. They will be able to drive strategic input while...
-
Strategic Growth Leader
2 weeks ago
Dombivli, Maharashtra, India beBeeExecutive Full time ₹ 15,00,000 - ₹ 25,00,000Chief of StaffThis is a leadership apprenticeship for someone ambitious, resourceful, and ready to grow into a future leader.A key responsibility will be leading and executing cross-functional projects in tech, AI, product, and marketing.Key Responsibilities:Strategic Projects: Work closely with teams to brainstorm, test, and optimize campaigns.Research &...
-
Strategic AI and ML Leader
1 week ago
Dombivli, Maharashtra, India beBeeArtificialIntelligence Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job OpportunityWe are seeking a strategic leader to drive our organization's AI and Machine Learning (AI/ML) initiatives forward.Key ResponsibilitiesEvaluate complex business challenges and develop analytical solutions using AI/ML techniques to drive strategic initiatives from start to finish.Define and develop approaches to scale the AI/ML agenda through...
-
Managerial Leader
1 week ago
Dombivli, Maharashtra, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 15,00,000Job Overview">We are seeking an experienced leader to manage large groups of people, handle AM's & TL's, and implement strategies to meet client/corporate goals and objectives.Strong leadership skills with the ability to effectively manage teams.Excellent verbal/written communication and facilitation skills.International voice experience is a strong...
-
Strategic HR and Administrative Leader
1 week ago
Dombivli, Maharashtra, India beBeeAdministrative Full time ₹ 6,00,000 - ₹ 10,00,000We are seeking a seasoned leader to spearhead our HR and administration functions across multiple operations.Develop and implement organizational policies and best practices to support strategic objectivesOversee recruitment, onboarding, talent retention, payroll processing, compliance, employee benefits, performance management, training and professional...

Strategic Escalations Leader
2 weeks ago
As a seasoned professional, you will take ownership of post-sales operations and customer escalations from learners and internal teams. The role involves handling unresolved complaints/escalations by collaborating closely with cross-functional teams.
This position requires experience in EdTech escalation handling over calls, ensuring efficient resolution through proactive communication.
- Act as the final point of contact for learner and client complaints/escalations.
- Identify root causes of issues and implement corrective measures.
- Work collaboratively with sales, delivery, tech, and support teams to deliver fast and effective resolutions.
Key Responsibilities:
1. Escalation Handling: Manage escalated cases efficiently, minimizing impact on customers and business operations.
2. Root Cause Analysis: Analyze reasons behind issues, implementing process improvements to prevent future occurrences.
3. Cross-Functional Collaboration: Work seamlessly with internal teams to ensure swift resolution of customer concerns.