IT Service Delivery Expert

2 days ago

Bengaluru, Karnataka, India beBeeServiceDelivery Full time ₹ 15,00,000 - ₹ 30,00,000
Service Delivery Expert

This role involves delivering high-quality service solutions to clients globally. As a key member of our team, you will play a crucial part in shaping modern service delivery practices.

The ideal candidate will have experience in managed services design, costing, and delivery. They should be able to articulate the value of our solutions clearly and effectively. Strong commercial awareness and excellent communication skills are essential for success in this role.

The successful candidate will contribute to the design of commercially viable managed services, map client needs to standardize our offerings, and collaborate with internal teams to ensure validation and sign-off. They will also engage with C-level stakeholders, deliver presales presentations, and analyse current states to uncover transformation levers.

This is an exciting opportunity to drive innovation, demonstrate value, and grow professionally. If you have ITIL 4 Foundation certification, 6+ years of experience in service management and presales, and a strong understanding of managed services, we encourage you to apply.

Benefits of this role include the opportunity to work on diverse projects, develop your skills and knowledge, and make a meaningful impact on our business. Our team is collaborative and supportive, and we offer opportunities for growth and development.

We are committed to providing a workplace that values diversity, equity, and inclusion. We believe that everyone deserves equal opportunities and treatment, regardless of their background or identity. If you share our values and are passionate about delivering exceptional service, we encourage you to join our team.

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