
Customer Success Specialist
6 days ago
To excel in this role, you will need to possess excellent communication and organizational skills.
We strive to provide necessary support to new sellers starting from their launch on the platform to removing blockers and setting them up for success by leveraging various tools and strategies.
- Monitor key metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback.
- Identify underperforming products and implement strategies for improvement.
Achieve productivity and seller satisfaction targets while ensuring effective communication with customers.
The ideal candidate will be able to work independently, manage multiple tasks, and meet deadlines.
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Customer Success Operations
1 week ago
India Zluri Technologies Full time**About the role** We’re hiring a Customer Success Operations Specialist whose mission will be to drive the effectiveness and efficiency of our Customer Success and Support teams. You will report to the CS Ops Manager. You will be their trusted partner in defining customer success objectives, strategy, and tactics and implementing processes that...
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Customer Success
15 hours ago
India Leegality Full timeCompany Mission Leegality is India’s first Document Infrastructure Platform - a radical new digital way for businesses to complete paperwork (agreements, forms and other legal documents). Over the last 7 years, Leegality has changed the way 2000+ Businesses do their paperwork from large enterprises like HDFC, SBI Cards, Federal Bank, ICICI Lombard, Axis...
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Customer Success
1 day ago
India Pearson Full timeLevel 3 Escalation calls. - Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. - Prepare client reports. - Act as an escalation point for service-related problems. - Promote client programs and products. - Determine additional opportunities and possible operational trouble areas. - Input accurate...
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Customer Success Manager
3 days ago
India BayOne Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition: Customer Success ManagerLocation: Gurgaon (Hybrid)Type: Fulltime with BayOneResponsibilities:Skills RequiredMust have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, AribaCommunication and interpersonal skills Problem-solving and analytical thinking Product...
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Customer Success
1 day ago
India Pearson Full timeWe are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 2...
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Customer Success Manager
3 days ago
India Hireologist Full time ₹ 15,00,000 per yearPosition: Customer Success Manager (CSM)Location: Remote Experience: 2 to 3 Years Compensation: Up to ₹15,00,000 INRRole OverviewWe are seeking a Customer Success Manager (CSM) to lead the onboarding, training, and ongoing support for our customers. As the primary point of contact from kickoff to go-live, you will ensure customers are successfully...
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Customer Success
1 day ago
India Pearson Full timeWe are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 3...
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Customer Success Manager
3 days ago
India Animaker Inc. Full time US$ 80,000 - US$ 1,20,000 per yearAnimaker is looking for an energetic and ambitious Account Manager or Customer Success Manager . As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100's being Fortune 500 companies like Walmart,...
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Customer Success Manager
3 days ago
India Zenduty Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the CompanyModern engineering teams are obsessed with site reliability. They want to keep their sites up and running, no matter what. But managing complex infrastructure and handling production incidents is tough. That's where Zenduty comes in. We're a complete site reliability engineering suite that helps teams build intelligence into their...
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Customer Success Manager
3 days ago
India Gleantap Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionGleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role DescriptionThis is a full-time remote role for a Customer...