Customer Success

Job Description Job Purpose Responsible for a broad range of tasks such as maintaining ongoing customer relationships for Data center and cloud services by implementing cloud success programs, contributing to cloud sales, onboarding, and training clients, and minimizing churn. Responsible to provide insights on client-to-business interactions, improve...

Level 3 Escalation calls. - Directly liaising with the US (United States) and EMEA (Europe, Middle East and Africa) lines of business. - Prepare client reports. - Act as an escalation point for service-related problems. - Promote client programs and products. - Determine additional opportunities and possible operational trouble areas. - Input accurate...

**About the role** We’re hiring a Customer Success Operations Specialist whose mission will be to drive the effectiveness and efficiency of our Customer Success and Support teams. You will report to the CS Ops Manager. You will be their trusted partner in defining customer success objectives, strategy, and tactics and implementing processes that...

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Primary Responsibilities - Level 3...

Job Description About BrightEdge BrightEdge is the global leader in AI-powered SEO and content performance marketing, helping enterprises transform online visibility into measurable business impact. As the gold standard in SEO data, our platform unifies deep technical analysis, research, recommendations, scaled reporting, and automationpowering success for...

About the CompanyModern engineering teams are obsessed with site reliability. They want to keep their sites up and running, no matter what. But managing complex infrastructure and handling production incidents is tough. That's where Zenduty comes in. We're a complete site reliability engineering suite that helps teams build intelligence into their...

About MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven...

Job Description As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer&aposs playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Directorand...

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate's Direct Booking Platform helps capture, convert and retain guests...

We are seeking a highly skilled and customer-focused POC Success Manager to own and execute end-to-end delivery of proof-of-concept (POC) engagements with prospective and strategic customers. This role is critical in demonstrating the value of our product through tailored use cases, working in close collaboration with Sales, Product, and Engineering teams....