AR Customer Resolution Specialist

6 days ago


Surat, Gujarat, India beBeeResolution Full time ₹ 50,00,000 - ₹ 80,00,000

Job Summary

We are seeking a skilled AR customer resolution specialist to join our team. As an AR customer resolver, you will play a critical role in ensuring accurate reimbursement for medical claims by contacting insurance companies and patients.

Key Responsibilities:

  • Initiate follow-up calls to insurance companies to inquire about the status of denied claims
  • Maintain thorough records of all interactions and follow-up actions
  • Re-submit claims with corrected information or appeal denials
  • Communicate with patients and internal stakeholders about denial statuses and resolution efforts

Benefits of Effective Denial Management:

  • Increased Revenue: Recover more revenue from claims through effective denial management
  • Reduced Turnaround Time: Speed up the revenue cycle and improve cash flow
  • Improved Patient Relationships: Communicate with patients to explain denial reasons and ensure understanding of the process

Why this Role Matters:

  • This is a challenging role that requires strong communication and problem-solving skills
  • You will have opportunities for growth and professional development
  • Your contributions will have a direct impact on the success of our organization

If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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