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Business Support Professional
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Job Overview:
We are seeking a highly skilled and experienced Customer Support Specialist to fill this key role.
The ideal candidate will have strong communication skills, excellent problem-solving abilities, and the ability to work effectively in a rotational shift environment.
Key Responsibilities:- Provide exceptional customer service through phone, email, or chat support.
- Resolve customer complaints and issues in a timely and professional manner.
- Work closely with cross-functional teams to resolve complex customer issues.
- Develop and maintain a deep understanding of our products and services to provide accurate and informative responses.
- Strong written and verbal English communication skills.
- Excellent problem-solving and analytical skills.
- Ability to work effectively in a rotational shift environment.
- Experience in customer service or a related field (0-3 years).
We offer a dynamic and supportive work environment, ongoing training and development opportunities, and a competitive salary and benefits package.
