Customer Retention Specialist

2 days ago


Kannur, Kerala, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 1,20,00,000
Relationship Manager Job

We are the global leader in online AI & coding education for kids and teens at our platform. Our mission is to empower students to build apps, games, websites, and AI-powered projects through live, interactive classes led by expert Computer Science instructors.

We help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.

Our unique approach integrates real-world AI tools like machine learning and data science into the learning journey. We're trusted by over 1 million students worldwide and backed by top investors, making us the most loved platform for coding and AI education.

As a full-time Relationship Manager (Renewal Sales) - Edtech, you will be responsible for retention, renewals, and referrals of our students. You'll engage and preserve existing customers, cultivate profitable relationships, and interact with customers via calls and messages.

You'll achieve monthly targets in a highly performance-driven environment while maintaining feedback from parents and ensuring proper actions are taken on time.

The ideal candidate has proficiency in English communication and written skills, a technical background preferred, and prior experience in Edtech B2C sales. Exceptional communicators with result-driven experience in target-centric jobs are encouraged to apply.

We offer a collaborative team culture, career growth opportunities, and a competitive compensation package.



  • Kannur, Kerala, India beBeeCustomerRetention Full time ₹ 9,00,000 - ₹ 12,15,000

    Job Title: Customer Retention SpecialistWe are seeking a skilled and experienced Customer Retention Specialist to join our team. This is an exciting opportunity for a motivated professional to drive revenue growth by building strong relationships with existing clients.The ideal candidate will have excellent communication skills, both written and verbal, as...


  • Kannur, Kerala, India beBeeRetention Full time ₹ 20,00,000 - ₹ 25,00,000

    Retention Manager RoleWe are seeking a Retention Manager to join our team. In this role, you will be responsible for planning and executing retention campaigns across various categories.


  • Kannur, Kerala, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Relationship SpecialistDeliver exceptional customer experiences through proactive interaction management, subscription growth initiatives, and timely resolution of account issues.


  • Kannur, Kerala, India beBeeRetention Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Overview:We are seeking a seasoned professional in customer retention to develop and execute strategies that prevent user churn and re-activate lapsed customers.The ideal candidate has 4-7 years of experience in churn management, user reactivation, or save strategies within a B2C subscription or mobile app business.Main Responsibilities:At-Risk User...


  • Kannur, Kerala, India beBeeRetention Full time ₹ 8,00,000 - ₹ 12,00,000

    Retention SpecialistKey Responsibilities:Churn Prevention Strategies:Identify Disengagement Signals: Collaborate with data analysts to leverage predictive models and conduct in-depth analysis to pinpoint listeners at risk of disengagement or churn.Pursue Qualitative Insights: Move beyond the surface level to understand underlying reasons for dissatisfaction....


  • Kannur, Kerala, India beBeeCustomer Full time ₹ 64,52,700 - ₹ 1,21,54,500

    Job Title: Account Development SpecialistThe goal of this contract position is to develop and execute strategies for customer retention and growth. We seek a proactive individual to manage customer interactions, encourage subscription purchases, and resolve outstanding issues.


  • Kannur, Kerala, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Relationship Management SpecialistJob Description:We are seeking a highly skilled and detail-oriented Customer Relationship Management (CRM) specialist to join our team. As a CRM specialist, you will be responsible for managing our customer relationship management systems, executing CRM campaigns, analyzing customer data, and supporting the business...


  • Kannur, Kerala, India beBeeSpecialist Full time ₹ 90,00,000 - ₹ 1,20,00,000

    **Performance Marketing Specialist Job Description**">Pixis is a US-based technology company that develops accessible AI to empower brands to scale their performance marketing efforts and augment decision-making seamlessly.The ideal candidate will be responsible for managing customer experiences, upselling/cross-selling, and maintaining net promoter...


  • Kannur, Kerala, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking an experienced Customer Retention Specialist to join our team. As a proactive customer specialist, you will be responsible for managing customer interactions and resolving outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly...


  • Kannur, Kerala, India beBeeCustomer Full time ₹ 4,20,000

    Job OpportunityWe are seeking a skilled and adaptable Customer Service Specialist to join our team.About the RoleAs a key member of our customer service team, you will be responsible for providing exceptional support to clients via phone calls and other communication channels.You will resolve customer queries and concerns in a timely and professional manner,...