Operations Director

4 days ago


Hyderabad, Telangana, India Continental Hospitals Full time

**Job Summary:**

We are seeking a highly experienced Operations Director to join our team at Continental Hospitals in Hyderabad. This is an exciting opportunity for a seasoned professional to oversee and optimize the day-to-day operational activities of our hospital.

The ideal candidate will have a strong background in hospital operations, with at least 12-14 years of experience in managing a multispecialty hospital's operations. A proven track record in leadership, financial management, and budgeting is essential for this role.

This position requires someone who can lead by example, fostering a collaborative and patient-centered work culture within the hospital. The successful candidate will be responsible for streamlining processes to improve operational efficiency, reducing costs, and ensuring high-quality patient care.

Key Responsibilities:

  • Operational Management:
    • Oversee and coordinate hospital operations across all departments (clinical and non-clinical).
    • Streamline processes to improve operational efficiency, reduce costs, and ensure high-quality patient care.
    • Manage the hospital's logistics, ensuring proper allocation of resources, equipment, and staff.
  • Strategic Planning & Execution:
    • Assist in the development and execution of hospital strategies to enhance growth and patient care.
    • Collaborate with senior management to drive initiatives that improve service delivery and financial performance.
    • Monitor the performance of different departments and implement corrective actions as needed.
  • Quality Control & Compliance:
    • Ensure compliance with healthcare laws, regulations, and hospital policies.
    • Work closely with clinical staff to implement best practices and quality standards in patient care.
    • Drive continuous quality improvement programs to enhance hospital performance and accreditation.
  • Team Leadership & Staff Management:
    • Manage and mentor hospital department heads and operational teams.
    • Foster a collaborative and patient-centered work culture within the hospital.
    • Lead recruitment, training, and performance evaluations for hospital staff.
  • Financial Management:
    • Oversee budgeting and cost control within hospital operations.
    • Monitor financial performance and implement strategies to meet budget targets.
    • Track key operational metrics and report on financial health to senior management.
  • Patient Care & Experience:
    • Ensure that patient care is prioritized and patient satisfaction is monitored.
    • Address patient complaints and concerns, ensuring a high level of customer service.
    • Collaborate with clinical departments to ensure seamless coordination of patient care.
  • Technology Integration:
    • Implement and oversee the adoption of hospital management software and digital solutions.
    • Ensure that all departments utilize the technology effectively to improve operations and patient care.
  • Collaboration & Stakeholder Management:
    • Liaise with external partners, vendors, and government agencies as necessary.
    • Build strong relationships with insurance companies, medical equipment suppliers, and other stakeholders.

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