Software Engineering Leadership

2 days ago

Hyderabad Secunderabad Telangana, India beBeeEngineering Full time ₹ 8,00,000 - ₹ 25,00,000

Job Summary

  • We are seeking a highly experienced leader to join our engineering team as an Associate Director of Software Engineering.

About the Role

The successful candidate will be responsible for managing the development and implementation of applications using the ServiceNow platform, including ITSM and ITOM. This includes managing a team of engineers (developers and testers) to design, develop, test automation, and deliver high-quality products on the ServiceNow platform.

This role requires collaboration with Product owners, Business Analysts, and stakeholders to provide engineering and architectural expertise in solution design. The Associate Director/Senior Manager - ServiceNow Engineering will also provide engineering expertise on the ServiceNow platform to the Product Team and stakeholders, influencing and driving platform adoption.

In addition to these responsibilities, the successful candidate will manage and support the execution of releases, product upgrades, and technology deployments. They will also provide level-3 support to address critical incidents and manage day-to-day activities of the Engineering team.

The ideal candidate will have experience leading/representing teams in Agile Scrum ceremonies, SDLC process management, and being accountable for project deliverables. They will own and drive the Engineering roadmap, work across organization, and exercise influence to ensure commitment to internal/external stakeholders and product quality.

A strong understanding of ServiceNow platform architecture, releases, and best practices is essential for this role. The successful candidate should have advanced experience with ServiceNow Platform/Scripting/APIs/Service Portal/Applications/Flow Designer/IHUB. Certifications such as ServiceNow System Administrator (CSA) and Application Development (CAD) are desirable.

Key Requirements:

  • 12+ years managing software development teams, with 4+ years in ServiceNow
  • Bachelors or Masters in Computer Science or equivalent
  • Strong understanding of Service platform architecture, releases, and best practices
  • Expertise in IT Service Management, ServiceNow Discovery, CMDB, Event Management, and ATF
  • 5+ years with JavaScript, HTML, AngularJS, REST APIs
  • Advanced experience with ServiceNow Platform/Scripting/APIs/Service Portal/Applications/Flow Designer/IHUB
  • Certifications: ServiceNow System Administrator (CSA) and Application Development (CAD)

What We Offer

We offer a competitive compensation package, comprehensive health and life insurance, pension/retirement benefits, paid time off, and personal/family care. Our company offers a flexible/hybrid model of 3 days onsite and 2 days remote.

Talents needed for Success:

  • Skilled in managing multiple priorities and project deliverables
  • Excellent written and verbal communication skills to explain technical solutions clearly to various audiences
  • IT Asset Management and Operations Management
  • ServiceNow: AI/ML, UI Builder, Virtual Agent, AI Search
  • Certifications: ServiceNow CIS - ITSM, ITOM, Discovery, CMDB, CTA

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