Global Communications Specialist

18 hours ago

Pune, Maharashtra, India beBeeLanguage Full time ₹ 1,04,000 - ₹ 1,30,878

Our organization is seeking an experienced Voice & Accent Trainer to lead the development of global communication skills for teams supporting game services.

The ideal candidate will bring deep expertise in V&A training, preferably from the BPO, or customer experience industries, and will play a critical role in shaping communication excellence for global delivery.

Key Responsibilities:

  • Conduct V&A, Business Communication, and Soft Skills training for new hires and existing team members
  • Teach and enhance English language skills of individuals with primary focus on English naturalization and neutralization through pronunciation, grammar, syntax correction both in verbal written communication for American and UK English.
  • Facilitate train-the-trainer sessions and build a consistent communication coaching framework
  • Customize content to meet global communication standards for voice/chat/email-based support

Job Requirements:

  • 5–7 years of experience in Voice & Accent/Communication Training, preferably in a BPO, KPO, or Game Services environment
  • Preferred Bachelor's / Master's degree in English, Linguistics/or has relevant language learning and training experience.
  • Native or near-native proficiency in English, with strong knowledge of English Naturalization and Neutralization.
  • Excellent facilitation, interpersonal, and stakeholder communication skills

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